Bricks + Mortar Location: Balanced Design does not have a bricks and mortar location. We sell accents online and through retail partners. Fabric is exclusively to the trade. Custom rugs are available direct to the customer and to the trade. We do have a studio in Pawtucket, RI where we work and sell samples and discontinued items. Please call before visiting to make sure we are in. Please contact us at email@example.com for additional information.
Wholesale Ordering: For more information, please call us at 401-264-0767 10a-6p est, Monday-Friday. You may also email us at firstname.lastname@example.org.
Made in the USA: All of our line is made in the USA. Our fabrics are hand printed in Rhode Island. Pillows are sewn in Fall River, Massachusetts. Our 100% wool area rugs are loomed and finished in California. We always try to work as locally as possible and in many cases, we are able to work within a 25 miles radius of our Pawtucket studio.
Product Materials/Eco-Friendly: We use a variety of materials, balancing eco- friendly ideals with manufacturing capabilities. Our pillow inserts are regenerated fiber made from recycled plastic bottles or 95/5 feather. Our designs are printed on either 100% cotton canvas or 100% linen. Our products use either water based inks or dyes. Our wool felt is appliquéd onto organic cotton flannel or 100% linen. Fabrics are hand printed in a domestic mill adhering to DEP and EPA practices using water based dyes with no solvents on responsibility prepared fabrics. Natural gum carrier is used for dyes. No residual chemicals are present in the finished goods.
Variations in Hand Made Products: Colors and textures may vary slightly for all hand printed pieces. Variations in fabric and color are characteristic of hand printed products and are not considered flaws.
Product Care: Linen and canvas pillows should be spot cleaned or washed separately in cold with mild detergent and line dried. Felt pillows should be dry cleaned. Tufted area rugs are for indoor use only. Exposure to direct sunlight should be considered in placement. Professionally clean every two years. Sprouting and shedding of yarn is expected for several months and is not a defect. Lift fibers gently and trim flush with rug.
Custom Products: We may be able to accommodate special orders. Please inquire.
Free Shipping for Accents: We ship via FEDEX GROUND.
Lead Times: Most times our items ship within 2-3 days. Some items are sewn to order and may ship 7-10 days after the order date. Custom orders have varying lead times. Please ask about shipping for custom work when ordering. Rugs have a 8-10 week lead time.
International Shipping: We offer delivery throughout the continental United States only.
All fabric, special orders, rugs and sale items are FINAL SALE. No returns or exchanges will be authorized on these items. We cannot accept returns for items purchased at locations other than this site, either through another on-line retailer or through a retail store. Requests for returns made more than 15 days following the date of receipt will not be authorized.